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Heather Coulter

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Subject: Letter of commendation for John Fishbein

Dear Mr. Baas,

I am writing this letter to tell you how pleased I am with John Fishbein's efficiency and professionalism during the recent sale of my mother's house in April of this year. I was working in Australia when an emergency arose with my elderly mother's helth and I was forced to relocate her to Victoria Place, a retirement lodge in Kitchener. It soon became obviouse that she could no longer live in her house and I wanted to sell the house quickly and at a fair market price. I spoke, faxed and exchanged countles emails with John from Australia, Mexico, Hawaii and Vancouver, B.C. He was just terrific to deal with; very personable but very professional too. He was extremely knowledgable and was always able to answer my questions. I felt very confident that he was handling the house sale and that's pretty remarkable considering that I was thousands of miles away from our first contact in February until the house sold in April. He did exactly what I wanted; he sold the house quickly and at a fair market price.

I trust that you and Remax recognize his worth and see that he is a very valuable asset to the Remax organization

Sincerely,

Heather Coulter

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